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<div class="moz-cite-prefix">On 02/20/2014 12:23 PM, Jay Nugent
wrote:<br>
</div>
<blockquote
cite="mid:alpine.LRH.2.02.1402201203160.9204@server1.nuge.com"
type="cite">Comcast <b class="moz-txt-star"><span
class="moz-txt-tag">*</span>can<span class="moz-txt-tag">*</span></b>
be the worst experience of your life with regard to customer
service.</blockquote>
I agree WRT their "consumer" service, but for ~$69/mo (as opposed to
~$59 IIRC), you can get a "business" internet service, which, in my
experience, is like passing through to Narnia. Live tech support in
minutes (that will tell just you to unplug and plug in the device).
A truck call-out that arrives within 4 hours of the call *on a
Sunday*. and speedof.me shows 20/3.7 Mbps. It's been down maybe 5
times in the 12 years I've had it. (and no, I have no phone or TV
service either, although they do keep mailing me solicitations for
it).<br>
<br>
I run an IPCop firewall behind a dynamic IP (for which the DNS is
updated automatically by IPCop at afraid.org), behind which I run
standard and secure HTTP servers, VPNs, SSH and Mail (SMTP and IMAP)
without any trouble or complaint from Comcast.<br>
<br>
In contrast, I had a client (near Arborland) that had Uverse, and
trying to navigate their incestuous relationship with Yahoo for
email, and configuring it to accept SMTP email from their server was
very non-intuitive, and clunky (but not impossible). For whatever
reason it would often (5-6 times/year) get disconnected two hops
upstream.<br>
<br>
I just offer these as anecdotal reports, FWIW. YMMV.<br>
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