[WLUG] ISP question - ATT or Comcast near EMU
Chris Baty
batymahn at gmail.com
Fri Feb 21 12:39:54 EST 2014
Any one try WOW?
Just curious.
Chris
On Fri, Feb 21, 2014 at 12:08 PM, Paul Wehr <lugwash at paulwehr.com> wrote:
> On 02/20/2014 12:23 PM, Jay Nugent wrote:
>
> Comcast **can** be the worst experience of your life with regard to
> customer service.
>
> I agree WRT their "consumer" service, but for ~$69/mo (as opposed to ~$59
> IIRC), you can get a "business" internet service, which, in my experience,
> is like passing through to Narnia. Live tech support in minutes (that will
> tell just you to unplug and plug in the device). A truck call-out that
> arrives within 4 hours of the call *on a Sunday*. and speedof.me shows
> 20/3.7 Mbps. It's been down maybe 5 times in the 12 years I've had it.
> (and no, I have no phone or TV service either, although they do keep
> mailing me solicitations for it).
>
> I run an IPCop firewall behind a dynamic IP (for which the DNS is updated
> automatically by IPCop at afraid.org), behind which I run standard and
> secure HTTP servers, VPNs, SSH and Mail (SMTP and IMAP) without any trouble
> or complaint from Comcast.
>
> In contrast, I had a client (near Arborland) that had Uverse, and trying
> to navigate their incestuous relationship with Yahoo for email, and
> configuring it to accept SMTP email from their server was very
> non-intuitive, and clunky (but not impossible). For whatever reason it
> would often (5-6 times/year) get disconnected two hops upstream.
>
> I just offer these as anecdotal reports, FWIW. YMMV.
>
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