[WLUG] ISP question - ATT or Comcast near EMU

[Paul Wehr]

On 02/20/2014 12:23 PM, Jay Nugent wrote:
> Comcast *can* be the worst experience of your life with regard to 
> customer service.
I agree WRT their "consumer" service, but for ~$69/mo (as opposed to 
~$59 IIRC), you can get a "business" internet service, which, in my 
experience, is like passing through to Narnia.  Live tech support in 
minutes (that will tell just you to unplug and plug in the device). A 
truck call-out that arrives within 4 hours of the call *on a Sunday*.  
and speedof.me shows 20/3.7 Mbps.  It's been down maybe 5 times in the 
12 years I've had it.  (and no, I have no phone or TV service either, 
although they do keep mailing me solicitations for it).

I run an IPCop firewall behind a dynamic IP (for which the DNS is 
updated automatically by IPCop at afraid.org), behind which I run 
standard and secure HTTP servers, VPNs, SSH and Mail (SMTP and IMAP) 
without any trouble or complaint from Comcast.

In contrast, I had a client (near Arborland) that had Uverse, and trying 
to navigate their incestuous relationship with Yahoo for email, and 
configuring it to accept SMTP email from their server was very 
non-intuitive, and clunky (but not impossible).  For whatever reason it 
would often (5-6 times/year) get disconnected two hops upstream.

I just offer these as anecdotal reports, FWIW.  YMMV.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://linux.marcdatabase.com/pipermail/washlug/attachments/20140221/a50ac7a3/attachment.html